|Job Title||Security Service Coordinator|
Acadian Total Security has an immediate opening for a full-time Security Service Coordinator in the Hopkins Street, Lafayette office.
(Monday-Friday 8am to 5pm)
- Time sensitive data entry and customer account creation
- Proactive phone calls to customers regarding their system
- Handling phone calls
- Managing group email and directing customer issues to proper channel
- Analyzing customer signal data to determine appropriate actions
- Working with sales team members on paperwork
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School Diploma or GED required.
- 2 years customer service experience preferred.
- Must be PC literate with some familiarity with MS Word and Excel.
- Strong organizational skills.
- Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.