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Job Title Customer Care Rep / Alarm Dispatcher
Location Chicago, IL
Department ATS Administration
FLSA Status Non-Exempt
Shifts hiring Full-time

Acadian Total Security, a division of Acadian Companies, is currently seeking candidates for a full-time Alarm Dispatcher to work in our monitoring center in Elk Grove Village.  Schedule is 7am-7pm on a 2-2-3 rotating shift.

This position will be responsible for verifying and dispatching security, fire, and medical alarms for both residential and business customers.


  1. High School diploma or GED required
  2. Customer service skills
  3. Basic computer skills
  4. Problem solving and multi-tasking abilities
  5. Excellent communication skills
  6. Ability to adhere to productivity goals and departmental guidelines







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